Site compatibility

General information

• How often is the site updated?
• Are mobile/fax numbers listed?
• How can I change my details on the BT database?
• Why can't I find an address from a telephone number?

Filling in the Search fields

• Why do I have to specify a town or postcode? I'd like to do a National Search
• Why am I asked which of two towns I want when it should be obvious (e.g. Sheffield Yorkshire or Sheffield Sussex)?
• When I search a particular town area, entries from other areas I have not requested are presented. Why?
• Why can't I search for numbers in Eire?

Avoiding mistakes

• Name
• Initials
• Location
• Street
• Postcode

Results

• What does 'Text number to mobile do'?
• Why can't I find the number when I'm sure the name and address are correct?
• Why can't I find a business I know exists?
• The code of the number I was searching for is nothing like the one I seem to remember. Why?
• I'm looking for a common business name in a major town (e.g. Anderson in London). I've entered the street name to narrow down the search but a lot of listings are returned which do not relate to the street name entered, many of which are fax numbers and have no address other than the postcode. Why?

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